Frequently Asked Questions
Answers to common questions about repair work and quote requests.
Response
Where are machine problems diagnosed?
Technicians diagnose problems on site.
What should I do if a machine is down?
Follow your facility’s safety procedures, note the symptoms and call the shop with the machine details.
Services
Do you handle installation and start-up issues?
Yes. The company handles industrial machine installation and start-up issues.
Do you handle complete overhauls?
Yes. The company handles complete machine overhauls.
Can you repair a hydraulic leak?
Yes. Hydraulic system repair includes leaking hydraulic lines.
Machines
What machines do you repair?
The work includes CNC machines, injection molding machines and stamping presses.
Can you investigate a recurring fault?
Yes. Share the symptoms, fault message and machine details when you contact the shop.
Quotes
What information should I have ready?
Have the machine type, make and model, location, symptoms, urgency and any relevant records or photos ready.
Can the scope be determined before diagnosis?
Not always. The cause and required work may need to be assessed first.
Valve gate carts
What does a valve gate cart do?
A custom portable cart adds valve gates to an existing injection molding machine.
What details are needed for a cart quote?
Provide the machine make and model, number of gates, hydraulic or pneumatic actuation, available documentation or photos, and the installation and commissioning scope.
Tell us about your machine
Share the machine details and what you need help with.